The growth of mobile technologies has been dramatic in recent years, and online financial activities have risen in accordance with this evolution. Although mobile activity is less common in the mortgage space than other consumer finance market segments, the opportunity is promising for both homebuyers and lenders. Fannie Mae's Economic & Strategic Research (ESR) Group surveyed senior mortgage executives and recent homebuyers through its Mortgage Lender Sentiment Survey and National Housing Survey, respectively, to compare the attitudes of consumers interested in looking for, comparing, obtaining, and applying for mortgages with the interests of lenders in developing and utilizing online technologies for use by their customers.
The results show that:
To learn more about the findings, read our latest FM Commentary, Mortgage Lender Sentiment Survey Topic Analysis, and National Housing Survey Topic Analysis.
TMC - Chief Operating Officer
President/CEO - Pulte Financial Services