PHH Mortgage - Subservicing is a Preferred Partner of The Mortgage Collaborative
As communities impacted by Hurricanes Harvey and Irma work to get back on their feet, PHH has implemented initiatives to ease customers' burdens. For at least 90 days, PHH has suspended late charge assessments and credit reporting, placed a moratorium on foreclosures, and is offering forbearance of payments for customers adversely affected by the hurricanes. PHH will work with qualified customers to place them in a loan modification program if they cannot make their mortgage payments after the forbearance period.
PHH has also streamlined its insurance claims process. Steve Staid, Senior VP, Servicing, said, "At PHH we strive to make a positive difference for our customers and the communities in which we operate - during good times and bad. As our customers navigate through this difficult time, we want to do our part to make that process a little easier." PHH is also matching employees' donations to hurricane relief organizations with a donation to the American Red Cross.
TMC - Chief Operating Officer