Dovenmuehle is pleased to announce that Fannie Mae has, for the third consecutive year, recognized the company with their Servicer Total Achievement and RewardsTM (STAR)TM Servicer Award for outstanding servicing performance during the 2018 program year. This award is granted to servicers who achieve operational excellence across a wide variety of key performance metrics under Fannie Mae’s STAR Servicer Program. This award recognizes the extensive efforts and outstanding performance achieved throughout the Dovenmuehle servicing operation and demonstrates how well Dovenmuehle aligns with Fannie Mae’s key performance goals and objectives.
According to Fannie Mae, “The STAR Program supports the industry by establishing a transparent and formal framework to recognize Fannie Mae servicing partners for their competency, capacity and overall performance. The STAR Performer recognition is reserved for those top performing servicers within one or more of three STAR Performer categories: General Servicing, Solution Delivery and Timeline Management. For the 2018 STAR Program year, Dovenmuehle achieved a STAR Performer for General Servicing and Solution Delivery." Dovenmuehle was not rated for Timeline Management based on the low volume of delinquent and defaulted loans being subserviced.
Dovenmuehle is a proud founding member of The Mortgage Collaborative, an organization that has quickly grown to include more than 150 lenders of all sizes nationwide as members. Mike Wilkinson, Vice President at Dovenmuehle, was recently interviewed by Tom Gallucci during the “Preferred Partner Spotlight” session at the TMC Winter Conference in Austin, TX. Mike discussed key developments at Dovenmuehle and general industry trends for subservicing.
TMC - Chief Operating Officer